An Update from IBI Group (formerly Cole Training)!
As Ontario will be in lockdown due to COVID-19 for the month of January, we would like to share what is happening in preparation in moving forward and a glimpse of how we will take careful but eager steps toward welcoming you back to IBI Group's in-classroom programs. We are anticipating a larger demand for this year to make up for lost time, and we may reach capacity, so it may be wise to get your requests in quickly to avoid disappointment. At the moment, there will be no scheduled calendar offerings but keep an eye out for new offerings for February 2021 and onward. Onsite group offerings, when we are able to deliver them, will be accepted anytime, provided all response measures are in place for safety of our clients and staff.
Cancellation Policy News
If you're considering booking with us for 2021, we've adjusted our cancellation policy so you can book with more peace of mind during these uncertain times. For reservations made through to the end of 2020, or if we should enter into another wave of COVID-19 later this year, you will be able to cancel without penalty up to 48 hours in advance of training date.
Along with the operational changes being planned for your comfort and protection, we hope this policy helps you feel confident in making plans for fall/winter or even 2021 training.
Our New Normal
Nothing is more important than protecting the health and well-being of our patrons. Since first learning of COVID-19, we have taken decisive action to stop the spread of this deadly virus by halting all programs. Moving forward, we will be providing safety measures in our classrooms that support the Chief Medical Officer of Health’s direction for physical distancing, to help stop the spread of COVID-19. In keeping with these measures, we will ensure that sanitation and distancing measures are in place for all training sessions. We are also encouraging all students to meet these safety requirements to the best of their abilities.
New Training Schedules and Onsite Training
Winter 2021 Training Schedules (after January) will be available for booking later this month. We are available to train onsite any time after January. If you are interested in onsite training and saving a lot of valuable training dollars, please contact me for information. You may even include members from neighboring communities to qualify towards minimum requirements as well. We can help you with that too!
We Look Forward to Welcoming you Back!
Please stay safe and strong everyone!
Be sure to enquire about our EXAM PREP courses not listed in our calendar!
Check out all our New Courses available in 2020!
Be sure to equire about great savings through onsite training!