About Us

Cole Training and Operations is a part of the Cole Engineering Group Ltd.

Carla Andronico - Training, O&M Consultancy Manager

Click to Email

1-833-265-3434 / 1-833-COLE434, 905-940-6161

Carla occupies the role of Operation & Maintenance Consultancy Manager for Cole Training & Operations. She assumes the role of key business liaison with Regional Municipalities and their Operators. Currently, Carla is managing a wide range of projects such as, course development, recruitment of key training staff and the development and production of training materials. Carla provides day to day support to administrative team members and oversees and manages accounts, inventory, purchasing, sales, marketing and logistics of onsite training initiatives. 2018 marks Carla's tenth year with Cole Training!

Rick Niesink - Course Curriculum Developer

Rick has worked in wastewater treatment and collection for the Region of Niagara for 29 years. He has extensive experience as a wastewater operator and wastewater operations manager for Niagara's 11 wastewater treatment facilities and it's remote facilities. Rick has also worked in other roles, including maintenance, industrial waste inspection, biosolids management and health and safety. He has been active in the Water Environment Association of Ontario (WEAO) since 1997 as a competitor and judge for the Operations Challenge. Rick has also been a part of WEAO's Board of Directors for 10 years, and has also volunteered for Water Environment Federation (WEF), including judging for the Operations Challenge at WEFTEC and participating in the Operators of the Future Working Group to develop a curriculum framework for wastewater operators.



Water Environment Federation (WEF)

Water Environment Association of Ontario (WEAO)

Ontario Association of Certified Engineering Technicians and Technologists (OACETT)



2009 - Awarded the Water Environment Federation's William D. Hatfield Award "In Recognition of Outstanding Performance" on works, operations, management and advancement of knowledge in the field of water pollution control.

2005 - Chaired WEAO's Operations Challenge Committee

2006-2009 - Director for the WEAO

2009-2016 - Chair of the Professional Wastewater Operators Committee (PWO) and representative on WEAO's Board of Directors

2009- Present - Member of the Ministry of Environment & Climate Change (MOECC) Operator Certification Working Group

  • Wastewater Treatment Class 4
  • Wastewater Collection Class 4

Lucy Melo - Office Administrator and Coordinator

Click to Email

905-940-6161 ext 669

Lucy has been with this company from it's inception in 1995 (under XCG Consultants). 2012 marks Lucy's 23rd year with Cole Engineering. She possesses a significant amount of skill needed to help run a day to day busy office. Among her many office responsibilities, Lucy is a valuable administrative support person to our Training and Operations team. She is point person for our clients in the areas of accounts receivable, print production of course materials, and overall customer service. She is the first friendly face you will see when you come to our Oakville office and she is always available to help in any way she can. We are very lucky to have her with us!