Privacy Policy

Cole Training and Operations (“Cole Training and Operations” or “we”) respects the privacy of every individual who visits this Web site.

We have adopted and subscribed to the privacy principles developed by the Canadian Standards Association. Our privacy commitment to you is to follow the following fundamental principles: (i) to clearly disclose to you what client information we may gather and how we may use it; (ii) to give you choice over what personal information we may use for different purposes; and (iii) to provide access to your personal information in order to allow you to review or correct it. Please review our privacy policy in its entirety to understand how your personal information will be treated as you make use of this Web site.

Non-personal information

Non-personal information is information that cannot identify you personally, such as: (i) browser information (including the version of the browser you are using, the URL of the web page you last visited and the IP address of the computer you are using); and (ii) clickstream data which records choices you have made.

The Web site uses cookies to collect non-personal information about our users. A cookie is a small text file sent to your browser’s files for our reference. Cookies allow our server computer to recognize you when you return to this Web site and retain any preferences you may have provided. If you do not wish to receive cookies, consult your browser’s help menu in order to configure your browser so that it will alert you when a cookie is about to be sent to your computer and provide you with a choice of whether or not to accept it.

We may use non-personal information to calculate overall usage statistics and to better understand our visitors, but not to track any individual user.

Personal information

Personal information refers to information specifically about a particular user, such as: (i) name; (ii) age; (iii) address; (iv) email address; and (v) telephone number.

Personal information will only be collected by fair and lawful means. The only personal information we will collect and retain is the personal information voluntarily provided by you when you contact us with questions or comments.

We may use your personal information to: (i) provide information or services your requested; (ii) send you information about products, information or services that may be of interest to you (email communications will always provide you with an “unsubscribe” option); and (iii) generate statistics and aggregate reports for our internal use, such as the development of our services.

No disclosure of personal information to third parties

Cole Training and Operations shall not intentionally disclose to third parties without your permission any personal information you may provide while visiting this Web site, subject to the following exceptions: (i) we may disclose your personal information to third parties as required or permitted by applicable laws, rules or regulations; (ii) we may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary right as arising from information you have submitted on this Web site or otherwise provided to Cole Engineering Group Ltd.; and (iii) if Cole Training and Operations merges with or sells all or substantially all of its assets to a third party, information collected about you on this Web site may be disclosed to such third party.


Cole Training and Operations has implemented generally accepted standard of technology and operation security in order to protect client information from loss, misuse, alteration or destruction. Only authorized Cole Training and Operations employees and independent contractors are provided access to clients’ personal information, and such employees are required to treat this information as confidential. Notwithstanding these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.


This Web site is not intentionally designed for or directed at persons 18 years of age or younger, and Cole Training and Operations will not intentionally collect or maintain information about anyone under the age of 18.

Contacting us

You may contact Cole Training and Operations (i) in order to review and correct your personal information collected by Cole Training and Operations; and (ii) regarding privacy matters in general, in any of the following ways:


Mail: Cole Training and Operations
2620 Bristol Circle
Oakville, ON L6H 6Z7
Attention: Webmaster


By using this Web site, you consent to the collection, use and storage of your information by Cole Training and Operations in the manner described in this privacy policy. Cole Training and Operations reserves the right to make changes to this privacy policy from time to time. When using this Web site, you should review the current Terms of Use and Privacy Policy to determine if they have been amended since your last visit.

Terms of Use

Please refer to our Terms of Use for additional information about our online policies in general.